I've decided to open a complaints department. There must be a good number of you who have at one time or another been insulted, confounded, or annoyed by this blog (and if there aren't, then I'm just not doing my job) and it's high time I provided you an outlet. So marshal those angry diatribes, withering put-downs and scabrous, vile oaths and head over to my new complaints department and letter rip! Don't hold back--a thorough venting will do you a world of good.